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Intercity - Hervey Bay to Brisbane and Return

IntercityEnquire Now

To Purchase tickets, please call 07  4128 6500 with your credit card details.    Advanced Reservations are Required for all Travel.

OFFICE HOURS  :   8.00.am.  to   6.00.pm.

Departures

We recommend passengers be at scheduled stop and check in luggage with driver 15 minutes prior to departure.

Luggage

The company accepts no responsibility for loss or damage to luggage arising out of or in any way incidental to the service or the accommodation or the transfer of any luggage between the vehicle and any place of accommodation whether such loss or damage may be due to alleged negligence or misconduct on the part of the company, its employees or agents or otherwise whoever.

Excess Luggage

The total amount of free of charge luggage per fare paying passenger is one suitcase (no more than 20kgs) and one small carry on cabin bag. Anything in excess of this is subject to an additional charge of Extra Suitcase/Bag and Large Packages/Boxes - $11.00. per item.    Due to availability of space, we cannot carry surf boards, bikes and other large itims.

Any suitcase/bag/package in excess of 20kgs in weight MUST be loaded/unloaded by the passenger, due to workplace, health and safety laws.

Excess luggage may not always be able to travel on the same service as passengers and may need to be carried on a later service.

Tickets

Open Tickets valid for 3 months from date of purchase.    Open tickets are non refundable.

Passengers wishing to change the travel date of the ticket are permitted with notice, with a fee of $ 20.00. per change.

Concession Cards must be sighted and the numbers quoted on tickets. Drivers will check cards upon boarding.

Conditions

All schedules are correct at the time of printing. (1st. April. 2013.) The company reserves the right to alter the schedules as it deems necessary. Whilst every effort is made to maintain the timetabled service, no responsibility will be taken for inconvenience due to delayed service and any additional cost or expenses.

Cancellations

NO REFUND UNDER 24 HOURS PRIOR TO DEPARTURE.
50% REFUND UNDER 48 HOURS PRIOR TO DEPARTURE.

All cancelled bookings, that have been paid direct with credit card will incur a minimum $20.00. cancellation fee, irrespective of notice given, to cover bank fees and the administrative costs incurred in processing card transactions.

If the passenger fails to board the coach, the fare will be forfeited.

Unaccompanied Child Policy

Children under the age of 9 years are not permitted to travel unaccompanied on any Tory's InterCity service. Between the ages of 9 and 14 years an unaccompanied form is required for each stage of travel.

Food & Drink

The consumption of food and drink is not permitted aboard the coach at any time. Only cool drinks with a screw top lid will be permitted aboard the coach. Smoking and the consumption of alcohol is prohibited by federal and state laws.

 

Service Cancellations due to Flooding & Road Closures

Tory's Tours InterCity services may have to be cancelled at any time due to unforeseen Operational Circumstances and/or as a result of natural disasters, Eg cyclones, flooding, storms, operational requirements, etc.   Whilst all care is taken to ensure that services are not disrupted, Tory's Tours cannot be responsible for any costs incurred by passengers as a result of cancelled services.   Any/All costs incurred by passengers as a result of cancellations will be borne by the Passenger.   Affected sectors of passengers booking will be made open dated for future use and remain vaild until used or for 6 months from the date of first purchase, whichever is sooner.

Whilst all care is taken to ensure that services are not disrupted, Tory's Tours accepts no responsibility for any delay, financial loss or disruption caused by a natural disaster or any other circumtsances beyond their control.

 

 

Joining Procedures at Brisbane Airport.

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Domestic Terminal.

Please proceed to the Coach / Bus terminal pick-up area.   From the airline terminal, use the "Skywalk" overhead walkway to cross the roads out the front of the building to the Coach Terminal.   Talk the lift to the ground level and look for pick-up bay "A1 / A2".   This spot is our allocated pick-up, we cannot pick-up anywhere else. It is your responsibility to be in the correct place prior to the  departure time.  Please note; the coach departs the City Transit Centre only 25 minutes prior and on days of heavy traffic there may be a short delay in arriving at the airport to pick-up.

International Terminal.

Please proceed to the Coach Terminal located on the ground level. Follow the signs from the arrivals lounge, down the walkway to the coach parking bays. Please wait here for our coach to arrive for your pick-up.  Please do not wait inside the building.   It is your responsibility to be in the correct place prior to the departure time.  Please note; the coach departs the City Transit Centre only 30 minutes prior and picks up at the Domestic Terminal first, on days of heavy traffic there may be a short delay in arriving at the International Airport to pick-up.

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